Regulations
Dear Guests,
We are very pleased to welcome you to the resort Wakacyjne Domki in Pogorzelica. We appreciate your adherence to the following regulations, which aim to ensure a peaceful and safe stay for all our guests.
§1 Stay regulations
- Check-in begins at 5 PM on the day of arrival and ends at 10 AM on the day of departure.
- There is a night silence at the Center from 10 PM to 7 AM.
- Persons not registered at the Center may stay as guests from 7:00 AM to 10:00 PM.
- The deposit of 40% of the cost is non-refundable if the guest cancels the reservation less than 60 days to the date of arrival.
- The stay payment is collected on the arrival day.
- A local fee will be added to the cost of the stay, the amount of which is determined by the Municipality of Trzebiatow. The aforementioned. The fee will be collected in cash on arrival.
- Additional fees will be added to the cost of your stay: local fee, the amount of which is determined by the Municipality of Rewal – collected in cash on arrival.
- Charge for electricity consumption according to the meter. In this case, the fee will be charged to the guest at check-out.
- The behavior of Guests and persons using the services on the premises of the Resort should not disturb other Guests.
- Registered guests should only park their cars in designated areas.
- Parking spaces are unguarded parking, the owner of the Resort is not responsible for loss or damage to vehicles or property left in them.
- For the duration of your absence, lock the cottages, protect valuables and money, also turn off all electrical appliances, except the refrigerator.
- Children under 12 must be supervised by legal guardians on the premises.
- Guests are financially responsible for any damage caused to the property due to their fault, children under their care, or visiting individuals.
- You should immediately notify the resort staff of any defects or damage caused during the use of the cottage, as well as defects discovered immediately after check-in.
- Do not make changes in the arrangement of equipment and furniture in the cottage.
- The cottage must be left in the condition in which it was assigned. Leaving dirty dishes and garbage, will result in an additional fee of 200 PLN.
- Holiday Cottages provide services in accordance with their category, in case of reservations and complaints about the services, the Guest is asked to report no later than one day after arrival. Complaints made on the day of departure and concerning the Guest’s reservations from the beginning of the stay will not be considered.
- Small pets are accepted with additional regulations. * Please review the pet stay regulations.
- The fee for damaged or lost door key is 150 PLN.
- Barbecuing is allowed only in designated areas.
- Smoking cigarettes and e-cigarettes is strictly prohibited in the cottages. Failure to comply with the ban will result in a fee of 500 PLN .
- The owner of the Resort reserves the right to demand that Guests who do not comply with the Rules and Regulations, especially those who blatantly interfere with the rest of other neighbors, leave the premises of the Resort.
- The rules of the resort and the rules of staying with pets can be found on the website and the reception of the resort . Signing the registration card is tantamount to accepting the terms of the regulations.
§2 Regulations for stays with pets
- Each Guest, before the start of the stay, is obliged to provide the Resort Reception with information about the planned stay with a pet.
- The cost of a pet’s stay is 50 PLN/day. Guide dogs accompanying blind persons are exempt from the fee.
- Only healthy pets with up-to-date health records, including vaccinations against rabies and deworming, are accepted (it is necessary to show the records at the Reception during check-in).
- Bringing a pet to the center implies that it is healthy and does not pose a threat to others.
- The animal may stay in the room/apartment/home where its owner is registered. The pet should not be left alone if it disturbs other guests’ peace.
- Owners must provide their pets with their sleeping place (crate, container, carrier, etc.).
- Owners are responsible for their pets’ behavior, ensuring it doesn’t disturb other guests. In case of repeated complaints, the center reserves the right to request the removal of the pet.
- Pets must be walked on a leash, and if necessary, a muzzle must be used due to the animal’s nature or behavior.
- For physiological needs, dogs must be taken outside the center’s premises. Owners must clean up after their pets.
- It is unacceptable to use towels and bed linen for the needs of animals and to take care of physiological needs in the room.
- Allowing pets in the restaurant, café, playground, or playroom is strictly prohibited.
- Owners are fully responsible for any damage caused by their pets during the stay, including material and immaterial harm to other guests, center staff, and other animals temporarily or permanently residing on the premises.
- The owner of the animal bears full financial responsibility for any damage to the property of the Resort and private property of other Guests caused by the animal. The owner is obliged to pay for damages and harm caused by the animal before leaving the Center. For this purpose, the Manager will draw up a damage report with its valuation.
- All losses caused by the animal its owner is obliged to report at the Reception.
- For safety reasons, cleaning of rooms ( cottages), where animals are staying, is carried out only in the presence of the owner or during the absence of the animal in the room. Please contact the Reception to schedule a convenient time.
- We do not accept dogs considered aggressive or dangerous (American pit bull terrier, rottweiler, Argentine dog, American bulldog, Canary dog, Caucasian sheepdog, Moscow guard dog, Mallorca dog, tosainu, akbash dog, anatolian carabash).
- The center has the right to refuse to accept an animal that does not meet the terms of the Regulations.